Services ｜REF Kumamoto by Vessel Hotels

SERVICE service

Utilizing the fundamental materials of green × water × tree,
A hotel that feels like Kumamoto.
public bath has an indoor bath and an open-air bath,
A space where you can relax with the scent of wood.
While carefully extracting the elements of the inn,
The local culture
By incorporating
Designed to blend into town
new
Suggest a hotel.

Green x Water x Primitive Tree
Utilizing the material,
A hotel that feels like Kumamoto.
public bath has an indoor bath and an open-air bath,
A space where you can relax with the scent of wood.
While carefully extracting the elements of the inn,
The local culture
By incorporating
Designed to blend into town
new
Suggest a hotel.

A hotel that feels like Kumamoto, making use of the fundamental materials of Green × Water × Wood.
Public bath has an indoor bath and an open-air bath, and it is a space where you can relax with the scent of wood.
By carefully extracting the elements of a ryokan and incorporating local culture, we propose a new hotel with a design that fits into the town.

Public bath

Relax in a warm atmosphere using the material based on the concept of a relaxing bath with the scent of wood.
It is a space where you can feel the warmth and warmth of a hot spring inn with a wooden scent.

Equipment / equipment

Wooden bath / pot water / mist sauna (women's bath) / high temperature sauna / water bath (men's bath) / negative ion dryer / bath chair / diaper changing table / locker / scale / water cooler / rest area

Amenity

[male]
Face towel / body soap / shampoo / conditioner / hair dryer / cotton swab / hair liquid / skin conditioner / lotion / emulsion
[Female]
Face towel / body soap / shampoo / conditioner / hair dryer / cotton swab / oil cleansing / cleansing wash / lotion / emulsion / cotton / shower cap / hair elastic / brush

Use time	6: 00-10: 00 / 15: 00-25: 00
Charge	Free for hotel guests
Venue	3F

Outpatient

Use time	6:00-9:30 (last entry at 9:00) 15:00-21:00 (last entry at 20:30) *Please note that we may refuse outpatient use depending on the level of congestion.
Charge	13 years old and over 1,000 yen / 6-12 years old 500 yen / 5 years old and under free

*Please bring bath towels and wash towels from your room.
*We do not allow people with tattoos (which can only be covered with the two 8cm x 10cm cover stickers provided at the front desk) or those under the influence of alcohol to enter the baths.
*Boys accompanied by a guardian may use the women's bath, and girls may use the men's bath, provided they are up to the age of 5.
*Children in diapers can use public bath. However, regardless of age, children wearing diapers are not allowed in the baths.

Click here to make a reservation for a day trip bath

MANGA Library

REF Kumamoto MANGA Library is located inside lounge.
We have 10,000 books available, including popular new releases, bestselling comics, and a special corner featuring comics by manga artists from Kumamoto Prefecture.
You can bring it to your room.

Charge	Free for hotel guests
Venue	Second lounge

Use time	10:00 to 23:00
Charge	Less than 3 hours: 500 yen (tax included) / 3 hours or more: 1,000 yen (tax included)

Use time	10:00 to 23:00
Charge	Less than 3 hours: 1,400 yen (tax included) / 3 hours or more: 1,900 yen (tax included)

Information in the hall

Under 18 years old free of charge

Vessel Hotels, children 18 years and under stay free when sharing a bed with parents or grandparents.

Click here for details

Kumamoto breakfast in the country of fire and water

Please enjoy breakfast that feels like Kumamoto from the ingredients of the mountains and the sea that the rich water brought up on Mt.

Click here for details

Facility

public bath communal bath / coin laundry / vending machine / printer / lobby computer (OFFICE) / microwave oven ｜ trouser press / ice machine / smoking room / barrier-free room

Total number of rooms

229 rooms (117 Shower booth single rooms / 9 Standard double rooms / 53 Standard twin rooms / 47 Moderate Room rooms / 2 premium rooms / 1 accessible Single Room)

Check in / out

Check in 14:00 / Check out 11:00

credit card payment

VISA / JCB / American Express / Diner's Club / UC / DC / NICOS / UFJ Card / Master Card / UnionPay Card

QR code payment

Alipay / WeChatPay / PayPay / au Pay / LINE Pay / Merpay / dPayment
*You can pay your accommodation fee. Charges are not possible.

Extended surcharge

From check-out time (11:00)
1 hour (until 12:00) 1,000 yen (tax included)
2 hours (until 13:00) 2,000 yen (tax included)
3 hours (until 14:00) 3,000 yen (tax included)
* For checkouts exceeding 14:00, an additional charge for the first night of the checkout date will be charged.

Cancellation policy

[Non-arrival / Non-arrival without contact]
100% of accommodation fee
[On the day] 80% of the accommodation fee

FAQ

SERVICE service

Public bath